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Streamlining Operations to Drive Success


How LibertyFi Helped Advisors at Rehmann Wealth Focus on Serving Clients


The Rehmann Wealth team of 28 financial advisors offers clients a wide range of services, including wealth management, accounting, and assurance while managing $2.5 billion in assets.

Amy FlourryDetermined to deliver more consistent client experiences, Director of Operations Amy Flourry, implemented the Envestnet unified advice platform in 2017.

After 18 months of using the platform, Flourry wanted to ensure that her team was making the most of its technology investment. To help advisors focus on serving their clients, she also wanted to relieve them of some of their administrative duties.

On the advice of her representatives at Envestnet, Flourry contacted LibertyFi, the industry leader in Envestnet middle-office consulting and training services.

Providing More Consistent Client Experiences

After meeting with Flourry to understand the team’s needs and the firm’s processes, LibertyFi provided consulting and training that helped streamline operations in several ways:

  1. Addressing unique needs – LibertyFi customized the platform to meet Rehmann’s unique practice needs, including account management and compliance.
  2. Onboarding and training - LibertyFi trained the Rehmann team on Envestnet capabilities for performance reporting, money management, and practice management, among others.
  3. Focusing advisors on what they do best - LibertyFi reduced advisors’ administrative and investment responsibilities.
  4. Simplifying compliance - LibertyFi configured Envestnet to provide behind-the-scenes capabilities and alerts for monitoring, reviewing, and overseeing advisor-client interactions that streamlined the compliance process.
  5. Ongoing consulting services – LibertyFi provides ongoing support to answer advisors’ questions and to ensure Rehmann continues to make best use of the Envestnet platform.

Results

After partnering with LibertyFi, Rehmann Financial was able to achieve these results:

Next Steps

Flourry is looking to integrate the firm’s CRM system with Envestnet to eliminate duplicate client records. LibertyFi is helping her team determine the best way to synchronize this important client data between the two platforms.

“LibertyFi is a wonderful resource. They know the right people to speak with at Envestnet to accelerate our projects,” says Flourry.

Conclusion

With help from LibertyFi, Rehmann Wealth has streamlined its operational processes by leveraging Envestnet’s powerful capabilities.

“I can't speak highly enough about the team at LibertyFi,” says Flourry. “They are very thoughtful and professional business partners who are quick to reach out to see what we need.”

 

To read the full case study, click here.